Legal

Terms of Service

Last updated: June 28, 2026

These Terms of Service govern your access to and use of LunchBox HR. Please read them carefully. By using the Service you agree to these terms.

01Acceptance of Terms

By accessing or using LunchBox HR (“the Service”), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

02Description of Service

LunchBox HR provides a cloud-based applicant tracking system that allows organisations to post jobs, manage candidates, conduct AI-assisted screening, and communicate with applicants. Features may include Gmail and calendar integrations, scorecard evaluations, and automated email workflows.

03Accounts and Access

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use at hello@lunchboxhr.com.

04Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable employment laws
  • Upload malicious code or attempt to gain unauthorised access to any system
  • Use AI screening results as the sole basis for employment decisions without human review
  • Resell or sublicense access to the Service without written permission

05Candidate Data and Privacy

You are responsible for obtaining any necessary consents from candidates whose data you process through the Service. Our collection and use of personal data is governed by our Privacy Policy. You retain ownership of all candidate and organisational data you upload.

06AI Features

The Service includes AI-assisted screening and scoring tools. These are designed to assist human decision-making and must not be used as the sole basis for employment decisions. You are solely responsible for all hiring decisions made using the Service.

07Third-Party Integrations

The Service may integrate with third-party platforms including Google Gmail and Calendar. Your use of those integrations is subject to the respective third party’s terms of service.

08Intellectual Property

LunchBox HR retains all rights, title, and interest in the Service, including all software, designs, and documentation. You retain all rights to your data.

09Limitation of Liability

To the maximum extent permitted by law, LunchBox HR shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability to you shall not exceed the fees paid by you in the three months preceding the claim.

10Termination

Either party may terminate access to the Service at any time. Upon termination, you may export your data. We will retain your data for 30 days after termination before permanent deletion.

11Changes to Terms

We may update these terms from time to time. We will notify you of material changes by email. Continued use of the Service after notice constitutes acceptance.

12Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes shall be resolved in the courts of Sri Lanka.

13Contact

Questions about these terms: hello@lunchboxhr.com

14Payments and billing

Paid plans are billed in advance on a recurring basis (monthly unless stated otherwise at checkout) through our third-party payment processor, PayHere. By providing a payment method and subscribing, you authorise LunchBox HR and PayHere to charge that payment method for the applicable subscription fees, together with any add-ons you select, until you cancel.

You are responsible for keeping your billing details accurate and current, and for any taxes that apply to your purchase. Prices are charged in the currency shown at checkout. Fees you pay are governed by our Refund Policy. We may change our fees on reasonable notice, with changes taking effect from your next billing cycle.